Welcome to Slow Cartel online.
If you have any queries relating to these terms and conditions before placing an order with us, please contact the Online Customer Service Team on +61 439 850 007. Slow Cartel may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received.
Shopping online is easy! Just follow these simple steps.
Browse via the product categories that you can find at the top of the page and refine your search with the options you can find on the left hand menu. For more information on any product, simply click on the image to take a closer look. On each product page you will find information about size and colour variations, stock availability for delivery, product information, product delivery details, size chart, products ratings and reviews.
If you decide to purchase an item, add the item to your Shopping Cart by clicking the ‘Add to Cart’ button. Look out for matching or complementary items that may be available. Continue shopping across our store with brands you know and love.
A list of all items within your Shopping Cart will be displayed in the top right hand corner of each page. You can view the contents of your Shopping Cart at any time by clicking ‘View Cart’ or you can proceed to Checkout if you have added all your products.
When you are ready to purchase your items, click the ‘Shopping Cart’ button. This will take you to the ‘Shopping Cart’ which lists all of the items you have chosen to purchase, as well as the subtotal of the cost. If any special offers are available on your chosen items, the details of these will be displayed in your ‘Shopping Bag’. Make and update any changes to your order and remember to enter and verify your promotional code if you have one.
If you have previously registered with us you can login now so that you can track your order. New customers can ‘Checkout as a Guest’ where you will have the options of creating an account during checkout. Creating an account with Slow Cartel is a quick and easy process and allows you to track the progress of your orders; be the first in the know for any special offers; make a wishlist of products you love and will make future transactions smooth and seamless. Remember to make a note of your password, as you will need it to keep track of your order and to shop with us again.
Enter your billing and delivery details; choose your delivery method and Gift Wrap options including Greeting Card and then select your method of payment, enter the details then click on ‘Next’ to pay.
We will send you a confirmation email to confirm that we have received your order and another one when your order has been despatched from our Fulfilment Centre, including your tracking details.
No, we don't accept Gift Cards.
If you are shopping online with us from outside Australia, please note that in the time that passes between the original purchase and any requested refund the currency may have fluctuated up or down. All prices on Slowcartel.com are in Australian Dollars (AUD) and all purchases and refunds are transacted in Australian Dollars (AUD).
We are unable to adjust this amount and any amount that customers may have lost or gained due to the currency rate fluctuation. We sincerely apologise for any inconvenience this may cause.
On the rare occasions an item at our Fulfilment Centre may be damaged or missing and we will only find out when we go to pick your order. Although this does not happen often, we will notify you via email and automatically process your refund.
For any other enquiries or to provide us with your feedback please visit the Contact Us Customer Feedback page.
Yes! for overseas delivery information, please check out Delivery Choices page.