Price Promise

 

Our Price Promise is to offer competitive prices and match those of Australian and New Zealand retail stores and their online sites. Should you find a lower price for the same product elsewhere, we’ll happily match it provided that:

    • the product is identical
    • any offers made by Slow Cartel in respect of the product are also identically available from our competitor
    • the product is in stock at their store or on their website

Simply inform our friendly team members in store when making your purchase, or email support@slowcartel.com when purchasing online.

The Slow Cartel Price Promise does not extend to stand-alone online retailers, auctions, fire or liquidation sales, rack, clearance and warehouse outlets. Price matching is limited to stores in the same country.

 

We offer free shipping on all international orders that total over 150 USD before shipping and/or taxes. Only merchandise that is in stock is considered towards the total.

 

Our website is in real time. All available sizes are displayed online. If your size is not showing up, it is unfortunately out of stock. If the item is regular-priced, you can submit a special order inquiry on the item's page where it says 'can't find your size' and our Special Orders Department will look into the availability of the item for you. If the item is a sale item, we are not able to re-order it. However, you are able to sign up for a back in stock notification so that you receive an email should the item become available again for any reason.

 

Slow Cartel only carries merchandise that is authentic, first-run, and purchased directly from the designer. Slow Cartel warranties all products to be free of such problems for the first 60 days from the time of purchase, and will replace or refund your purchase in the event such a problem occurs.